mirror of
https://github.com/frappe/erpnext.git
synced 2026-03-23 21:22:42 +01:00
fix: tests
(cherry picked from commit 019303dd12)
# Conflicts:
# erpnext/support/doctype/issue/issue.json
This commit is contained in:
@@ -27,7 +27,7 @@
|
|||||||
"reset_service_level_agreement",
|
"reset_service_level_agreement",
|
||||||
"cb",
|
"cb",
|
||||||
"agreement_status",
|
"agreement_status",
|
||||||
"resolution_by",
|
"sla_resolution_by",
|
||||||
"service_level_agreement_creation",
|
"service_level_agreement_creation",
|
||||||
"on_hold_since",
|
"on_hold_since",
|
||||||
"total_hold_time",
|
"total_hold_time",
|
||||||
@@ -41,7 +41,7 @@
|
|||||||
"column_break1",
|
"column_break1",
|
||||||
"opening_date",
|
"opening_date",
|
||||||
"opening_time",
|
"opening_time",
|
||||||
"resolution_date",
|
"sla_resolution_date",
|
||||||
"resolution_time",
|
"resolution_time",
|
||||||
"user_resolution_time",
|
"user_resolution_time",
|
||||||
"additional_info",
|
"additional_info",
|
||||||
@@ -176,13 +176,6 @@
|
|||||||
"options": "fa fa-pushpin",
|
"options": "fa fa-pushpin",
|
||||||
"read_only": 1
|
"read_only": 1
|
||||||
},
|
},
|
||||||
{
|
|
||||||
"depends_on": "eval: doc.status != 'Replied' && doc.service_level_agreement;",
|
|
||||||
"fieldname": "resolution_by",
|
|
||||||
"fieldtype": "Datetime",
|
|
||||||
"label": "Resolution By",
|
|
||||||
"read_only": 1
|
|
||||||
},
|
|
||||||
{
|
{
|
||||||
"collapsible": 1,
|
"collapsible": 1,
|
||||||
"fieldname": "response",
|
"fieldname": "response",
|
||||||
@@ -287,16 +280,6 @@
|
|||||||
"oldfieldtype": "Time",
|
"oldfieldtype": "Time",
|
||||||
"read_only": 1
|
"read_only": 1
|
||||||
},
|
},
|
||||||
{
|
|
||||||
"depends_on": "eval:!doc.__islocal",
|
|
||||||
"fieldname": "resolution_date",
|
|
||||||
"fieldtype": "Datetime",
|
|
||||||
"label": "Resolution Date",
|
|
||||||
"no_copy": 1,
|
|
||||||
"oldfieldname": "resolution_date",
|
|
||||||
"oldfieldtype": "Date",
|
|
||||||
"read_only": 1
|
|
||||||
},
|
|
||||||
{
|
{
|
||||||
"fieldname": "content_type",
|
"fieldname": "content_type",
|
||||||
"fieldtype": "Data",
|
"fieldtype": "Data",
|
||||||
@@ -386,12 +369,33 @@
|
|||||||
"fieldtype": "Duration",
|
"fieldtype": "Duration",
|
||||||
"label": "First Response Time",
|
"label": "First Response Time",
|
||||||
"read_only": 1
|
"read_only": 1
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"depends_on": "eval: doc.status != 'Replied' && doc.service_level_agreement;",
|
||||||
|
"fieldname": "sla_resolution_by",
|
||||||
|
"fieldtype": "Datetime",
|
||||||
|
"label": "Resolution By",
|
||||||
|
"read_only": 1
|
||||||
|
},
|
||||||
|
{
|
||||||
|
"depends_on": "eval:!doc.__islocal",
|
||||||
|
"fieldname": "sla_resolution_date",
|
||||||
|
"fieldtype": "Datetime",
|
||||||
|
"label": "Resolution Date",
|
||||||
|
"no_copy": 1,
|
||||||
|
"oldfieldname": "resolution_date",
|
||||||
|
"oldfieldtype": "Date",
|
||||||
|
"read_only": 1
|
||||||
}
|
}
|
||||||
],
|
],
|
||||||
"icon": "fa fa-ticket",
|
"icon": "fa fa-ticket",
|
||||||
"idx": 7,
|
"idx": 7,
|
||||||
"links": [],
|
"links": [],
|
||||||
|
<<<<<<< HEAD
|
||||||
"modified": "2021-11-24 13:13:10.276630",
|
"modified": "2021-11-24 13:13:10.276630",
|
||||||
|
=======
|
||||||
|
"modified": "2025-02-18 21:18:52.797745",
|
||||||
|
>>>>>>> 019303dd12 (fix: tests)
|
||||||
"modified_by": "Administrator",
|
"modified_by": "Administrator",
|
||||||
"module": "Support",
|
"module": "Support",
|
||||||
"name": "Issue",
|
"name": "Issue",
|
||||||
|
|||||||
@@ -48,13 +48,13 @@ class Issue(Document):
|
|||||||
priority: DF.Link | None
|
priority: DF.Link | None
|
||||||
project: DF.Link | None
|
project: DF.Link | None
|
||||||
raised_by: DF.Data | None
|
raised_by: DF.Data | None
|
||||||
resolution_by: DF.Datetime | None
|
|
||||||
resolution_date: DF.Datetime | None
|
|
||||||
resolution_details: DF.TextEditor | None
|
resolution_details: DF.TextEditor | None
|
||||||
resolution_time: DF.Duration | None
|
resolution_time: DF.Duration | None
|
||||||
response_by: DF.Datetime | None
|
response_by: DF.Datetime | None
|
||||||
service_level_agreement: DF.Link | None
|
service_level_agreement: DF.Link | None
|
||||||
service_level_agreement_creation: DF.Datetime | None
|
service_level_agreement_creation: DF.Datetime | None
|
||||||
|
sla_resolution_by: DF.Datetime | None
|
||||||
|
sla_resolution_date: DF.Datetime | None
|
||||||
status: DF.Literal["Open", "Replied", "On Hold", "Resolved", "Closed"]
|
status: DF.Literal["Open", "Replied", "On Hold", "Resolved", "Closed"]
|
||||||
subject: DF.Data
|
subject: DF.Data
|
||||||
total_hold_time: DF.Duration | None
|
total_hold_time: DF.Duration | None
|
||||||
|
|||||||
@@ -33,48 +33,48 @@ class TestIssue(TestSetUp):
|
|||||||
issue = make_issue(creation, "_Test Customer", 1)
|
issue = make_issue(creation, "_Test Customer", 1)
|
||||||
|
|
||||||
self.assertEqual(issue.response_by, get_datetime("2019-03-04 14:00"))
|
self.assertEqual(issue.response_by, get_datetime("2019-03-04 14:00"))
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2019-03-04 15:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2019-03-04 15:00"))
|
||||||
|
|
||||||
# make issue with customer_group specific SLA
|
# make issue with customer_group specific SLA
|
||||||
create_customer("__Test Customer", "_Test SLA Customer Group", "__Test SLA Territory")
|
create_customer("__Test Customer", "_Test SLA Customer Group", "__Test SLA Territory")
|
||||||
issue = make_issue(creation, "__Test Customer", 2)
|
issue = make_issue(creation, "__Test Customer", 2)
|
||||||
|
|
||||||
self.assertEqual(issue.response_by, get_datetime("2019-03-04 14:00"))
|
self.assertEqual(issue.response_by, get_datetime("2019-03-04 14:00"))
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2019-03-04 15:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2019-03-04 15:00"))
|
||||||
|
|
||||||
# make issue with territory specific SLA
|
# make issue with territory specific SLA
|
||||||
create_customer("___Test Customer", "__Test SLA Customer Group", "_Test SLA Territory")
|
create_customer("___Test Customer", "__Test SLA Customer Group", "_Test SLA Territory")
|
||||||
issue = make_issue(creation, "___Test Customer", 3)
|
issue = make_issue(creation, "___Test Customer", 3)
|
||||||
|
|
||||||
self.assertEqual(issue.response_by, get_datetime("2019-03-04 14:00"))
|
self.assertEqual(issue.response_by, get_datetime("2019-03-04 14:00"))
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2019-03-04 15:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2019-03-04 15:00"))
|
||||||
|
|
||||||
# make issue with default SLA
|
# make issue with default SLA
|
||||||
issue = make_issue(creation=creation, index=4)
|
issue = make_issue(creation=creation, index=4)
|
||||||
|
|
||||||
self.assertEqual(issue.response_by, get_datetime("2019-03-04 16:00"))
|
self.assertEqual(issue.response_by, get_datetime("2019-03-04 16:00"))
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2019-03-04 18:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2019-03-04 18:00"))
|
||||||
|
|
||||||
# make issue with default SLA before working hours
|
# make issue with default SLA before working hours
|
||||||
creation = get_datetime("2019-03-04 7:00")
|
creation = get_datetime("2019-03-04 7:00")
|
||||||
issue = make_issue(creation=creation, index=5)
|
issue = make_issue(creation=creation, index=5)
|
||||||
|
|
||||||
self.assertEqual(issue.response_by, get_datetime("2019-03-04 14:00"))
|
self.assertEqual(issue.response_by, get_datetime("2019-03-04 14:00"))
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2019-03-04 16:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2019-03-04 16:00"))
|
||||||
|
|
||||||
# make issue with default SLA after working hours
|
# make issue with default SLA after working hours
|
||||||
creation = get_datetime("2019-03-04 20:00")
|
creation = get_datetime("2019-03-04 20:00")
|
||||||
issue = make_issue(creation, index=6)
|
issue = make_issue(creation, index=6)
|
||||||
|
|
||||||
self.assertEqual(issue.response_by, get_datetime("2019-03-06 14:00"))
|
self.assertEqual(issue.response_by, get_datetime("2019-03-06 14:00"))
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2019-03-06 16:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2019-03-06 16:00"))
|
||||||
|
|
||||||
# make issue with default SLA next day
|
# make issue with default SLA next day
|
||||||
creation = get_datetime("2019-03-04 14:00")
|
creation = get_datetime("2019-03-04 14:00")
|
||||||
issue = make_issue(creation=creation, index=7)
|
issue = make_issue(creation=creation, index=7)
|
||||||
|
|
||||||
self.assertEqual(issue.response_by, get_datetime("2019-03-04 18:00"))
|
self.assertEqual(issue.response_by, get_datetime("2019-03-04 18:00"))
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2019-03-06 12:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2019-03-06 12:00"))
|
||||||
|
|
||||||
frappe.flags.current_time = get_datetime("2019-03-04 15:00")
|
frappe.flags.current_time = get_datetime("2019-03-04 15:00")
|
||||||
issue.reload()
|
issue.reload()
|
||||||
@@ -98,7 +98,7 @@ class TestIssue(TestSetUp):
|
|||||||
issue.save()
|
issue.save()
|
||||||
|
|
||||||
self.assertEqual(issue.on_hold_since, frappe.flags.current_time)
|
self.assertEqual(issue.on_hold_since, frappe.flags.current_time)
|
||||||
self.assertFalse(issue.resolution_by)
|
self.assertFalse(issue.sla_resolution_by)
|
||||||
|
|
||||||
creation = get_datetime("2020-03-04 5:00")
|
creation = get_datetime("2020-03-04 5:00")
|
||||||
frappe.flags.current_time = get_datetime("2020-03-04 5:00")
|
frappe.flags.current_time = get_datetime("2020-03-04 5:00")
|
||||||
@@ -106,7 +106,7 @@ class TestIssue(TestSetUp):
|
|||||||
|
|
||||||
issue.reload()
|
issue.reload()
|
||||||
self.assertEqual(flt(issue.total_hold_time, 2), 2700)
|
self.assertEqual(flt(issue.total_hold_time, 2), 2700)
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2020-03-04 16:45"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2020-03-04 16:45"))
|
||||||
|
|
||||||
creation = get_datetime("2020-03-04 5:05")
|
creation = get_datetime("2020-03-04 5:05")
|
||||||
create_communication(issue.name, "test@admin.com", "Sent", creation)
|
create_communication(issue.name, "test@admin.com", "Sent", creation)
|
||||||
@@ -140,8 +140,8 @@ class TestIssue(TestSetUp):
|
|||||||
issue.status = "Closed"
|
issue.status = "Closed"
|
||||||
issue.save()
|
issue.save()
|
||||||
|
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2021-11-22 06:00:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2021-11-22 06:00:00"))
|
||||||
self.assertEqual(issue.resolution_date, get_datetime("2021-11-22 01:00:00"))
|
self.assertEqual(issue.sla_resolution_date, get_datetime("2021-11-22 01:00:00"))
|
||||||
self.assertEqual(issue.agreement_status, "Fulfilled")
|
self.assertEqual(issue.agreement_status, "Fulfilled")
|
||||||
|
|
||||||
def test_issue_open_after_closed(self):
|
def test_issue_open_after_closed(self):
|
||||||
@@ -153,7 +153,7 @@ class TestIssue(TestSetUp):
|
|||||||
create_communication(issue.name, "test@example.com", "Received", frappe.flags.current_time)
|
create_communication(issue.name, "test@example.com", "Received", frappe.flags.current_time)
|
||||||
self.assertEqual(issue.agreement_status, "First Response Due")
|
self.assertEqual(issue.agreement_status, "First Response Due")
|
||||||
self.assertEqual(issue.response_by, get_datetime("2021-11-01 17:00"))
|
self.assertEqual(issue.response_by, get_datetime("2021-11-01 17:00"))
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2021-11-01 19:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2021-11-01 19:00"))
|
||||||
|
|
||||||
# Replied on → 2 pm
|
# Replied on → 2 pm
|
||||||
frappe.flags.current_time = get_datetime("2021-11-01 14:00")
|
frappe.flags.current_time = get_datetime("2021-11-01 14:00")
|
||||||
@@ -173,7 +173,7 @@ class TestIssue(TestSetUp):
|
|||||||
# Hold Time + 1 Hrs
|
# Hold Time + 1 Hrs
|
||||||
self.assertEqual(issue.total_hold_time, 3600)
|
self.assertEqual(issue.total_hold_time, 3600)
|
||||||
# Resolution By should increase by one hrs
|
# Resolution By should increase by one hrs
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2021-11-01 20:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2021-11-01 20:00"))
|
||||||
|
|
||||||
# Replied on → 4 pm, Open → 1 hr, Resolution Due → 8 pm
|
# Replied on → 4 pm, Open → 1 hr, Resolution Due → 8 pm
|
||||||
frappe.flags.current_time = get_datetime("2021-11-01 16:00")
|
frappe.flags.current_time = get_datetime("2021-11-01 16:00")
|
||||||
@@ -190,9 +190,9 @@ class TestIssue(TestSetUp):
|
|||||||
# Hold Time + 6 Hrs
|
# Hold Time + 6 Hrs
|
||||||
self.assertEqual(issue.total_hold_time, 3600 + 21600)
|
self.assertEqual(issue.total_hold_time, 3600 + 21600)
|
||||||
# Resolution By should increase by 6 hrs
|
# Resolution By should increase by 6 hrs
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2021-11-02 02:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2021-11-02 02:00"))
|
||||||
self.assertEqual(issue.agreement_status, "Fulfilled")
|
self.assertEqual(issue.agreement_status, "Fulfilled")
|
||||||
self.assertEqual(issue.resolution_date, frappe.flags.current_time)
|
self.assertEqual(issue.sla_resolution_date, frappe.flags.current_time)
|
||||||
|
|
||||||
# Customer Open → 3 am i.e after resolution by is crossed
|
# Customer Open → 3 am i.e after resolution by is crossed
|
||||||
frappe.flags.current_time = get_datetime("2021-11-02 03:00")
|
frappe.flags.current_time = get_datetime("2021-11-02 03:00")
|
||||||
@@ -201,17 +201,17 @@ class TestIssue(TestSetUp):
|
|||||||
# Since issue was Resolved, Resolution By should be increased by 5 hrs (3am - 10pm)
|
# Since issue was Resolved, Resolution By should be increased by 5 hrs (3am - 10pm)
|
||||||
self.assertEqual(issue.total_hold_time, 3600 + 21600 + 18000)
|
self.assertEqual(issue.total_hold_time, 3600 + 21600 + 18000)
|
||||||
# Resolution By should increase by 5 hrs
|
# Resolution By should increase by 5 hrs
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2021-11-02 07:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2021-11-02 07:00"))
|
||||||
self.assertEqual(issue.agreement_status, "Resolution Due")
|
self.assertEqual(issue.agreement_status, "Resolution Due")
|
||||||
self.assertFalse(issue.resolution_date)
|
self.assertFalse(issue.sla_resolution_date)
|
||||||
|
|
||||||
# We Closed → 4 am, SLA should be Fulfilled
|
# We Closed → 4 am, SLA should be Fulfilled
|
||||||
frappe.flags.current_time = get_datetime("2021-11-02 04:00")
|
frappe.flags.current_time = get_datetime("2021-11-02 04:00")
|
||||||
issue.status = "Closed"
|
issue.status = "Closed"
|
||||||
issue.save()
|
issue.save()
|
||||||
self.assertEqual(issue.resolution_by, get_datetime("2021-11-02 07:00"))
|
self.assertEqual(issue.sla_resolution_by, get_datetime("2021-11-02 07:00"))
|
||||||
self.assertEqual(issue.agreement_status, "Fulfilled")
|
self.assertEqual(issue.agreement_status, "Fulfilled")
|
||||||
self.assertEqual(issue.resolution_date, frappe.flags.current_time)
|
self.assertEqual(issue.sla_resolution_date, frappe.flags.current_time)
|
||||||
|
|
||||||
def test_recording_of_assignment_on_first_reponse_failure(self):
|
def test_recording_of_assignment_on_first_reponse_failure(self):
|
||||||
from frappe.desk.form.assign_to import add as add_assignment
|
from frappe.desk.form.assign_to import add as add_assignment
|
||||||
|
|||||||
@@ -1,5 +1,6 @@
|
|||||||
import frappe
|
import frappe
|
||||||
from frappe.custom.doctype.custom_field.custom_field import rename_fieldname
|
from frappe.custom.doctype.custom_field.custom_field import rename_fieldname
|
||||||
|
from frappe.model.utils.rename_field import rename_field
|
||||||
|
|
||||||
|
|
||||||
def execute():
|
def execute():
|
||||||
@@ -7,3 +8,6 @@ def execute():
|
|||||||
for doctype in doctypes:
|
for doctype in doctypes:
|
||||||
rename_fieldname(doctype + "-resolution_by", "sla_resolution_by")
|
rename_fieldname(doctype + "-resolution_by", "sla_resolution_by")
|
||||||
rename_fieldname(doctype + "-resolution_date", "sla_resolution_date")
|
rename_fieldname(doctype + "-resolution_date", "sla_resolution_date")
|
||||||
|
|
||||||
|
rename_field("Issue", "resolution_by", "sla_resolution_by")
|
||||||
|
rename_field("Issue", "resolution_date", "sla_resolution_date")
|
||||||
|
|||||||
Reference in New Issue
Block a user