diff --git a/erpnext/docs/assets/img/crm/create-customer.gif b/erpnext/docs/assets/img/crm/create-customer.gif
new file mode 100644
index 00000000000..a615f2aae02
Binary files /dev/null and b/erpnext/docs/assets/img/crm/create-customer.gif differ
diff --git a/erpnext/docs/assets/img/crm/customer-to selling-flowchart.jpeg b/erpnext/docs/assets/img/crm/customer-to selling-flowchart.jpeg
new file mode 100644
index 00000000000..70e536e4d4c
Binary files /dev/null and b/erpnext/docs/assets/img/crm/customer-to selling-flowchart.jpeg differ
diff --git a/erpnext/docs/user/manual/de/CRM/customer.md b/erpnext/docs/user/manual/de/CRM/customer.md
index 3ec4281b0b9..c730c6876b6 100644
--- a/erpnext/docs/user/manual/de/CRM/customer.md
+++ b/erpnext/docs/user/manual/de/CRM/customer.md
@@ -7,9 +7,9 @@ Sie können Ihre Kunden entweder direkt erstellen über
 
 > CRM > Dokumente > Kunde > Neu
 
-oder einen Upload über ein Datenimportwerkzeug durchführen.
+<img class="screenshot" alt="Kunde" src="{{docs_base_url}}/assets/img/crm/create-customer.gif">
 
-<img class="screenshot" alt="Kunde" src="{{docs_base_url}}/assets/img/crm/customer.png">
+oder einen Upload über ein Datenimportwerkzeug durchführen.
 
 > Anmerkung: Kunden werden von Kontakten und Adressen getrennt verwaltet. Ein Kunde kann mehrere verschiedene Kontakte und Adressen haben.
 
diff --git a/erpnext/docs/user/manual/en/CRM/customer.md b/erpnext/docs/user/manual/en/CRM/customer.md
index 88f9e663de7..55755e68446 100644
--- a/erpnext/docs/user/manual/en/CRM/customer.md
+++ b/erpnext/docs/user/manual/en/CRM/customer.md
@@ -9,9 +9,13 @@ You can either directly create your Customers via
 
 > Selling > Customer
 
+<img class="screenshot" alt="Create Customer" src="{{docs_base_url}}/assets/img/crm/create-customer.gif">
+
 or upload it via the Data Import Tool.
 
-<img class="screenshot" alt="Customer" src="{{docs_base_url}}/assets/img/crm/customer.png">
+A Customer can avail the features (operations) in the selling process. The general flow can be summarazed as:
+
+<img class="screenshot" alt="Customer" src="{{docs_base_url}}/assets/img/crm/customer-to selling-flowchart.jpeg">
 
 > Note: Customers are separate from Contacts and Addresses. A Customer can
 have multiple Contacts and Addresses.
@@ -53,7 +57,7 @@ You can set how much credit you want to allow for a Customer by adding the
 master. Classifying Customers
 
 ERPNext allows you to group your Customers using [Customer Group]({{docs_base_url}}/user/manual/en/CRM/setup/customer-group.html) 
-and also divide them into [Territories]({{docs_base_url}}/user/manual/en/CRM/setup/territory.html)
+and also divide them into [Territories]({{docs_base_url}}/user/manual/en/setting-up/territory.html)
 Grouping will help you get better analysis of your data and
 identify which Customers are profitable and which are not. Territories will
 help you set sales targets for the respective territories.