From 7bac6adb42ff6139bbfafee14969dedd14f7a399 Mon Sep 17 00:00:00 2001 From: Anand Doshi Date: Thu, 19 Sep 2013 17:51:51 +0530 Subject: [PATCH] [fix] [minor] support ticket threading --- support/doctype/support_ticket/get_support_mails.py | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/support/doctype/support_ticket/get_support_mails.py b/support/doctype/support_ticket/get_support_mails.py index 02f7ea8bfe9..4dcb59e4fe6 100644 --- a/support/doctype/support_ticket/get_support_mails.py +++ b/support/doctype/support_ticket/get_support_mails.py @@ -28,7 +28,7 @@ class SupportMailbox(POP3Mailbox): new_ticket = True ticket = add_support_communication(mail.subject, mail.content, mail.from_email, - docname=thread_id if new_ticket else None, mail=mail) + docname=None if new_ticket else thread_id, mail=mail) if new_ticket and cint(self.email_settings.send_autoreply) and \ "mailer-daemon" not in mail.from_email.lower():