From ec6246306cfc6fa43cca182e6d67e4ea6ba77136 Mon Sep 17 00:00:00 2001 From: Rucha Mahabal Date: Tue, 26 May 2020 12:32:12 +0530 Subject: [PATCH] refactor: set variance and SLA as Ongoing on Issue reopen --- erpnext/support/doctype/issue/issue.py | 2 ++ 1 file changed, 2 insertions(+) diff --git a/erpnext/support/doctype/issue/issue.py b/erpnext/support/doctype/issue/issue.py index 8bc00fd2f01..02a2df1c19c 100644 --- a/erpnext/support/doctype/issue/issue.py +++ b/erpnext/support/doctype/issue/issue.py @@ -72,6 +72,8 @@ class Issue(Document): # if no date, it should be set as None and not a blank string "", as per mysql strict config self.resolution_date = None self.reset_issue_metrics() + self.agreement_fulfilled = "Ongoing" + set_service_level_agreement_variance(issue=self.name) if self.status == "Replied" and status != "Replied": self.on_hold_since = frappe.flags.current_time or now_datetime()