Some router may need ps w to list all processes.

Troubleshooting-Guide.md

@@ -15,6 +15,11 @@ Alternatively, if you get an error from the above command, especially on routers
 ps | grep ctrld
 ```
 
+or:
+```
+ps w | grep ctrld
+```
+
 If you don't see a running ctrld process, that would be an issue. Try restarting using the `ctrld start` command. 
 
 ## Check listeners